Privacy Policy

Privacy Policy PSG77 – Data Protection & Personal Information

PSG77 is committed to protecting the privacy and security of all our members' personal data. This document transparently explains how we collect, use, store and protect your information as a user of our platform.

Updated: 1 January 2026 SSL 256-bit Malay
Our Commitment

PSG77's Six Core Privacy Protection Principles

Your privacy is not merely a legal obligation to us — it is a responsibility we take seriously in every aspect of PSG77 platform operations.

Full Data Encryption

All your personal data and financial transactions are protected by industry-grade SSL 256-bit encryption. Sensitive information such as passwords and payment details is never stored in plain text on our servers.

No Data Sales

PSG77 does not sell, rent or share your personal data with any third party for marketing purposes without your explicit consent. Your data is used solely to provide the services you have registered for.

Full User Control

You have full rights to access, correct, download, or delete your personal data at any time. Your data management requests will be processed within 30 business days by our team.

Secure & Integrated Servers

Your data is stored on server infrastructure equipped with multi-layered firewalls, intrusion detection systems (IDS), and regular backups. Access to user data is restricted to authorized personnel only.

Cookie Usage Transparency

PSG77 clearly explains every type of cookie used on our platform — from required session cookies to optional analytics cookies. You can manage your cookie preferences through your browser settings at any time.

Data Breach Notification

In the event of any security incident that may involve your data, psg77 is committed to notifying you within 72 hours of the incident becoming known, in line with global data protection best practices.

1Information We Collect

PSG77 collects your personal information solely to provide a safe, seamless and high-quality online casino platform service. We only collect data that is strictly necessary and never gather information beyond our operational requirements.

Information you provide directly:

  • Full name as it appears on your official identification document.
  • Active email address for account communications and important notifications.
  • A valid Malaysian mobile number for two-factor authentication.
  • Date of birth for age verification and legal compliance.
  • Malaysian bank account details for processing deposits and fund withdrawals.
  • Current residential address for identity verification (KYC) purposes.
  • A copy of your identity document such as MyKad or passport may be required when requested.

Information collected automatically:

  • IP address and geographic location data (country and state level).
  • Web browser type, operating system, and device information used.
  • Game session data including login times, play duration, and transaction records.
  • Website usage data via cookies and permitted tracking technologies.
  • Communication logs with our customer support team.
All information you provide during registration must be accurate and up to date. You may update your personal information at any time through your psg77 account profile settings or by contacting our support team.

2How We Use Your Data

PSG77 uses the personal information collected for clear and legitimate purposes. We will not use your data for any purpose other than those stated below without first obtaining your consent.

Purpose of Use Legal Basis Retention Period
Identity verification & account registration Legal compliance Throughout the active account period + 7 years
Deposit processing & fund withdrawal Contract performance 7 years (tax requirements)
Fraud detection & security Legitimate interest 3 years after incident
Customer support & complaint resolution Contract performance 3 years after resolution
Marketing communications (with consent) Your consent Until you cancel your subscription
Analytics & platform improvement Legitimate interest 2 years (aggregated data)
Regulatory compliance & legal reporting Legal obligation As required by regulatory authorities

PSG77 will not use your data to make automated decisions that significantly affect you without human intervention. If you receive any automated decision you consider unfair, you have the right to request a review by our team.


3Sharing Information with Third Parties

PSG77 does not sell or rent your personal data to any third party. However, in the course of operating the platform, we may need to share certain information with categories of trusted third parties under limited and controlled circumstances.

Categories of third parties that may receive your information:

  • Payment service providers: Partner banks, card processors, digital wallet providers, and cryptocurrency exchanges that assist us in processing financial transactions securely.
  • Gaming software providers: Licensed game development companies that provide game content for the psg77 platform, requiring minimal session data to ensure game integrity.
  • Identity verification service providers: KYC and AML (Anti-Money Laundering) service providers that help us verify user identities in line with compliance requirements.
  • Regulatory authorities: Gaming licensing authorities, law enforcement agencies, and financial regulators when required by law or court order.
  • Cloud service providers: Cloud computing infrastructure used to store and process data securely under strict contractual protections.

All third parties working with psg77 are required to sign a strict data protection agreement and are only permitted to use your data for agreed purposes. psg77 conducts regular reviews of all third-party partners to ensure their compliance with our data protection standards.

PSG77 never shares your personal information with marketing companies, data aggregators or third-party data brokers for advertising purposes without your explicit consent, which may be withdrawn at any time.

4Data Storage & Security

The security of your personal data is PSG77's highest priority. We implement comprehensive technical and organizational security measures to protect your information from unauthorized access, loss, misuse, or disclosure.

Technical security measures we employ:

  • 256-bit SSL/TLS encryption for all data transmitted between your browser and PSG77 servers.
  • At-rest encryption for all sensitive records in our database.
  • Two-factor authentication (2FA) is available for all psg77 member accounts.
  • Enterprise-grade firewall and real-time threat detection systems active 24 hours a day, 7 days a week.
  • Regular security scans and penetration testing by independent security auditors.
  • Automatic data backup with full encryption to a secure remote server location.
  • Real-time account activity monitoring to detect suspicious login attempts.

Organisational security measures:

  • Role-based access control (RBAC) ensuring only authorized personnel can access user data.
  • Mandatory data protection training for all PSG77 staff with access to user systems.
  • Clean desk policy and strict physical security controls across all our premises.
  • Established security incident response procedures that are tested on a regular basis.
While psg77 implements the best industry-grade security measures, no system can guarantee absolute security. We encourage you to help protect your account by using a strong password, enabling 2FA, and not sharing your login credentials with anyone.

5Cookie Usage & Tracking Technologies

PSG77 uses cookies and similar tracking technologies to enhance the user experience on our platform, understand usage patterns and ensure the security of your session. Cookies are small text files stored on your device when you visit our website.

Types of cookies we use:

  • Essential Cookies (Required): These cookies are required for core platform functions such as login session management, account security and transaction processing. The platform cannot function properly without them.
  • Preference Cookies: Saving your preferences such as display language, interface settings and game preferences to deliver a more personalised experience on your next visit.
  • Analytics Cookies: Helping us understand how users interact with the platform — most visited pages, session duration and navigation patterns. This data is used in aggregate form without identifying individuals.
  • Security Cookies: Detecting unauthorised access attempts, hacking attacks and fraudulent activity based on unusual usage patterns.

You can manage or block cookie usage through your web browser settings. However, blocking essential cookies may affect certain functions of the PSG77 platform. For more information on managing cookies, refer to your web browser's help documentation.


6Your Rights as a User

PSG77 fully respects and facilitates the exercise of your privacy rights. As a registered member, you have the following rights regarding your personal data that we hold:

Right of Access

You have the right to request a copy of all personal data we hold about you in a readable format. Requests will be processed within 30 days.

Right to Rectification

If your data is inaccurate or incomplete, you have the right to request an immediate correction. Updates can be made via your account profile or through our support team.

Right to Erasure

You may request deletion of your personal data when it is no longer required, subject to applicable legal data retention obligations.

Right to Restriction

You may request that we restrict the processing of your data under certain circumstances, such as when you are disputing the accuracy of your data or objecting to processing.

Right to Portability

You have the right to receive your personal data in a structured, machine-readable format (JSON or CSV) for transfer to another service provider.

Right to Object

You may object to the processing of your data for direct marketing purposes at any time. Requests will be enforced immediately, no questions asked.

7Children's Data & Minor Protection

PSG77 is an online gambling platform strictly limited to individuals aged 18 and above. We do not knowingly collect, store or process any personal data from individuals under the age of 18.

If we find that personal information of underage individuals has been collected without our knowledge, we will immediately take the following steps:

  • Immediately suspending the account in question while an investigation is conducted.
  • Permanently deleting all related personal data from our systems.
  • Forfeiting all wins and returning the original deposit upon completion of identity verification.
  • Reporting the case to the relevant authorities where necessary.

Parents and guardians concerned that their children may have accessed the PSG77 platform are encouraged to contact our support team immediately. We recommend the use of parental control software and website blocking tools to prevent unauthorized access by minors.

Minor Protection Warning: If you suspect someone under the age of 18 is using the psg77 platform, please contact our support team immediately. We take every report seriously and will respond promptly.

8Changes to This Privacy Policy

PSG77 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements or technological developments. We are committed to informing you of any significant changes through the following means:

  • In-app or email notifications to all registered members when material changes occur.
  • Displaying a clear update notice at the top of this Privacy Policy page along with the new effective date.
  • Maintaining an archive of previous versions of the Privacy Policy available upon request by any member.

Minor changes that do not affect your fundamental rights may be updated without separate notification, however the update date at the top of this page will always be refreshed to reflect the latest version.

Your continued use of the PSG77 platform following any amendment to this Privacy Policy constitutes your acceptance of the latest amended terms. If you disagree with the changes made, you have the right to close your account and request deletion of your data in accordance with the rights outlined in Section 6.

The current version of this Privacy Policy takes effect on 1 January 2026 and supersedes all previous versions. To compare with a previous version or request an archive, please contact our support team.

9Contact Us for Privacy Inquiries

If you have any questions, concerns, or complaints regarding this Privacy Policy or how psg77 handles your personal data, our team is ready to assist you at any time.

You can reach our privacy team via:

  • Live Chat: Available 24 hours a day, 7 days a week via the live chat button at the bottom right corner of the psg77 platform. This is the fastest way to get an immediate response.
  • Privacy Email: Contact us at [email protected] with the subject "Privacy Policy Inquiry" for more detailed queries requiring a written response.
  • Official Telegram: The official psg77 Telegram channel is available for general inquiries and the latest platform notifications.

We are committed to responding to all privacy-related inquiries within 3 business days. For formal data rights requests (such as data access or deletion requests), processing time is up to 30 business days from the date we receive your complete request.

The PSG77 support team communicates fully in both English and Bahasa Malaysia and understands the needs and concerns of our local users. You need not worry about any language barriers in any privacy-related communication with us.

Safe & Trusted Platform

Privacy Protected, Gaming Made Better

Now that you understand how PSG77 protects your personal data, register an account today and enjoy a safe, fair, and exciting gaming experience alongside over 500,000 members across Malaysia.

SSL 256-bit Licensed & Regulated 24/7 Support Fast Withdrawal
Bahasa Melayu